Actions Raised By John Jones Business EssayThe purpose of this report is to examine the actions raised by John Jones and its implications on Kwakumey Tableware in his book Troubleshooter. The case outlines the present case of the business in 1996 as against its precarious state in 1989. The assessment, findings and recommendations adduced in this report are made in the context of observations made by the author.The report covers a review of the business, its current situation and problems being encountered and the proposed solution devised which addressed the challenges it faced several years ago. It begins with a critical environmental analysis of Kwakumey Tableware to ascertain its competitive business position and know its internal capabilities and resources and the external factors that may influence its industry. Method of analysis includes the use of strategic and analytical tools such as SWOT, Porter's Five Force Framework, Resource Audit, Capability and Stakeholder Analyses. The outcome of these evaluations will aid in the selection of the right strategic options and desired outcomes.Moreover, the report defines the main features of the proposed focused differentiation strategy to be adopted by Kwakumey Tableware to change and consolidate its competitive position and advantage in the industry. It also answers the issues and challenges facing the business and prescribes effective ways of approaching and managing the process of strategic change on its operations and premises. Again, strategic control systems are developed to address factors that may inhibit the change.Subsequently, the report seeks to make recommendations for the company to help it meet the changing trends of modern business and withstand its turbulent environment. Recommendations outlined include:improving the average collection period for accounts receivable·improving/increasing inventory turnover·reducing prepayments and perhaps increasing inventory levelsFinally, the report acknowledges that certain vital concepts were not investigated due to some limitations and lack of details from the book. Some of the limitations include:forecasting figures are not provided nature and type of company is not known nor the current economic conditions data limitations as not enough information is provided or enough detail i.e. monthly details not known results are based on past performances not present