You will need to clear your Origin corrupted cache files to fix the issue. The steps are mentioned in the link and you will need to follow the steps mention under article- " Origin Windows "- https://help.ea.com/en-in/help/faq/clear-cache-to-fix-problems-with-your-games/ After clearing the cache, please restart your PC and you will be good to go with your game. 以上是客服的回复,感谢客服的热心帮助,没有嫌弃我生硬+用翻译器的英文