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Day 6 酒店英语【面试英语】Responsibilities of F&B

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- Standing and walking for a full shiftwithout effort.
在当值期间巡视餐厅情况
- Smiling and positive presentation whileinteracting with Guests during, after and between service hours.
在工作期间和客人有互动,记得时常保持礼貌微笑。
- Picking up and delivering F&B itemsas directed by the Waiter responsible for the station in the Restaurant duringall service periods.
负责传菜和收拾餐桌。
- Interacting with Guests to support theWaiter and facilitate Guest requests on a consistent and continual basis.
保持和顾客之间的互动,确保能及时的满足客人的需求
- Delivering F&B product skilfully withcare and professionalism to Guests on a consistent and continual basis.
在上菜的时候保持专业水准(例如上菜的次序,餐具摆放等)。
- Filling and refilling bread, butter,water, wine and any other beverage to ensure complete Guest satisfaction.
及时补充面包、黄油、水、红酒或者其他饮料,确保客人在用餐期间的满意达到最大值。
- Assisting the Waiter in maintaining thetables and all items needed for complete Guest Satisfaction.
及时满足顾客需求,比如餐具的使用或者补充等。
- Retrieving F&B stuffs as well asother supplies from storage and production facilities in all areas, includingin the lower parts of the ship, for dispensing in the Self Service Restaurant.
及时补充食物,或者餐具(主要适用于自助餐厅)
- Assisting Guests to find their assignedtable and with pulling out chairs in courtesy.
指引客人到所预定的餐桌,并且礼貌的帮客人拉椅子。
- Retrieving used and dirty items from thetables, “bussing”, and delivering them to the dishwashing area using “garbageseparation” as per direction by VSM and observing care to prevent breakage or damage.
收拾餐桌,确保垃圾有效地被分类回收。
- Retrieving debris and using “garbage separation”as per direction by VSM and Dining Room Manual then deliver the waste toassigned waste receptacles.
垃圾回收分类,并且能送到垃圾收集站。
- Maintaining cleanliness and organizationin the dishwashing areas at all times, including collection and removal of alldebris as needed and directed by Supervisors and Managers.
保持洗碗区域的情节,包括整理碗碟碎片并且及时的向主管和经理汇报。
- Maintaining cleanliness and allsanitation standards in accordance with VSM in all service stations duringservice delivery.
遵守环境卫生标准,维护餐厅环境卫生。
- Cleaning and sanitize the assignedservice station and storage cabinets as well drawers.
清理并且消毒服务区域。
- Cleaning of all working areas as assignedby supervisors at the end of each shift.
完成主管分配的清洁任务。
- Performing “Side Jobs” in accordance withthe Department manual and following any direction given by Supervisors orManagers.
做好多项工作,并且听从完成主管和经理安排的工作。
- Cleaning all areas of the restaurant asdirected (following sanitation standards), tables, chairs, floors, carpets,window dressings, walls, art work, ceilings, windows and any other area asdirected by the Supervisors and Managers.
清理桌子,椅子,地板,地毯,窗帘,墙壁,装饰品,天花板还有所有主管安排的清洁工作。
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- Support the Self Service Restaurantduring Breakfast and Lunch, as well as other service periods, on a regularbasis as directed by on board Management.
在自助餐形式的餐厅里确保能及时服务客人享用早餐午餐和所有用餐的时间段,包括收餐盘,补充食物台等。


1楼2014-06-15 10:05回复
    这里没说单指attendant:)


    来自iPhone客户端3楼2014-06-15 15:05
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